Frequently Asked Questions
Everything you need to know about shopping with OAK + FORT.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that jewelry, beauty products, and sale items marked as final sale are not eligible for return.
How long does shipping take?
Standard shipping typically takes 5-7 business days within North America. Express shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
How do I care for my OAK + FORT garments?
To maintain the quality of our minimalist designs, we recommend following the specific care instructions on the inner garment tag. Most of our knits and delicate fabrics benefit from hand-washing or dry cleaning.
Can I exchange an item for a different size?
We do not offer direct exchanges online. If you need a different size, please return your original item for a refund and place a new order for the desired size.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.